AceProject supports the following hierarchy: “Project Types”, “Clients” “Projects” “Task Groups”, “Task Types” “Tasks” Each level in this hierarchy can contain 0, 1 or several “objects” of the level below it. For instance, a Project Type can contain several Projects. When 2 “objects ” are on […]
Category: Miscellaneous
Couldn’t find the answer in the other categories? It might be here. (Tips and tricks, general information, secondary features, etc.).
I need further information regarding the way the Mailbox system sends out messages and e-mails?
The “Sent Messages” page displays all the messages you sent over time to users in your account and which you have not deleted. When a message is sent to multiple users, one message is created for each recipient. Hence, you can see when each recipient opened and deleted his/her message. If you choose to send an […]
Do you have an API?
Yes. The documentation for the API may be found here: https://www.aceproject.com/help/api/ A video providing examples of how the API can be accessed and used is presented below (for a novice user with no programming skills):
What do I need to know about the project Discussion Forum feature?
All account administrators and Normal users who are assigned to the project with the “Can Open Project” right are able to access all discussion forum topics on the project. Administrators, Project Managers and the topic creator can click on the pencil icon when viewing the list of topics to make changes to the topic’s title and […]
We have a paid package that we might not need to use for a while. Is it possible to stop monthly charges for a while? What are our options?
There are 2 options: If you can manage to close out projects and tasks so as to meet the Hosted Basic (free account) limitations, you might wish to downgrade your account to the free level. For more information in this regard, you may refer to this help article. You might want to retrieve all your data […]
Where can I find my account identifiers ( Account Name and Subdomain )?
Your account identifiers (Account Name and Subdomain) may be found under Administration => Account > Edit Account .